3 minute read

Hidden Gems in Google Workspace You May Not Be Using

Most organizations use Google Workspace every day for email and file sharing, but many powerful capabilities remain underutilized. As your Google Cloud partner, HiView Solutions regularly helps clients unlock features they already own, often with no additional cost.


1. Shared Drives Governance – Work Smarter, Not Harder

Many teams still rely heavily on personal “My Drive” folders to store company information. While convenient, this can create risk when employees leave or change roles.

Shared Drives provide:

  • Centralized ownership of files instead of individuals
  • Easier permission management
  • Better organization for departments and projects
    Reduced risk of lost data
    Cleaner offboarding processes

Why it matters:
Moving key content to Shared Drives improves control and continuity without changing how users work day-to-day.


Google Meet – More Than Just Video Calls

Google Meet has evolved far beyond basic meetings. Many clients don’t realize the productivity features available to them:

  • Meeting recordings saved directly to Drive
    Live captions and translated captions
  • Noise cancellation
  • Breakout rooms
  • Polls and Q&A
  • Attendance tracking
  • Companion mode for conference rooms

These tools can transform internal meetings, onboarding sessions, and even customer presentations.


AppSheet – Build Business Apps Without Coding

With AppSheet, teams can create simple custom apps such as:

  • Inventory trackers
    Approval workflows
  • Field service forms
  • Project trackers
    Employee directories

All using existing Google Sheets or databases as the backend.

Why this is powerful:
Instead of buying new software, many processes can be automated using tools you already own.

HiView can help you identify use cases where AppSheet could replace manual processes or spreadsheets.


Security Center Dashboards – Visibility at a Glance

Security is top of mind for every organization, but many admins are not aware of the built-in visibility tools available in Google Workspace.

The Security Center provides:

  • Insights into risky user activity
  • File sharing exposure reports
  • Spam and phishing trends
  • Device management visibility
  • Recommendations to strengthen security posture

Even for non-technical leaders, these dashboards offer a clear picture of organizational risk.

Value add:
HiView Account Managers can review these reports with you and help prioritize improvements.


Collaboration Analytics – Understand How Teams Work

Google Workspace includes reporting that helps you understand adoption and engagement:

  • Which tools are used most
  • Email and Drive activity trends
  • Collaboration patterns across departments
  • Storage usage insights

These analytics allow leaders to:

  • Measure ROI
  • Identify training opportunities
  • Improve internal communication strategies

Instead of guessing how teams collaborate, you can make data-driven decisions.


Bringing It All Together

These features are already included in most Google Workspace editions, you just need the right guidance to put them into action.

HiView’s Account Management team can help you:

  • Identify which capabilities fit your business
  • Plan rollouts
  • Provide admin guidance
  • Support user adoption

Call to Action

Interested in exploring any of these tools?

Reach out to your HiView Account Manager to discuss how these “hidden gems” can deliver immediate value for your organization.