Billing Specialist – Google Workspace

Remote?: On-site Remote
Job Type: Full-Time

Role Location: El Salvador

As a Billing Specialist at HiView Solutions, you will work with the Account Management and Support team to help our customers with their billing inquiries and technical support needs. We’re looking for a Google Workspace expert with a proven track record of success working with various billing processes and systems.

 

Responsibilities include:

  • Respond, diagnose, track, and resolve customer support cases in calls and via email
  • Maintain and update a report of all billing activities and present them to the management team
  • Identify billing discrepancies and work with the Account Managers to resolve
  • Process account and service activations

 

Preferred qualifications and skills: 

  • 2+ years of experience working with Google Workspace products
  • Bilingual (Spanish and English)
  • Previous experience as a billing specialist
  • Previous experience working with Billing systems such as Quickbooks, Salesforce, Stripe, etc.
  • Attention to detail
  • Ability to work independently or as part of a team
  • Ability to organize and prioritize multiple tasks at a time
  • Accounting experience is a plus

 

About HiView Solutions: 

Founded in 2016 by an expert consulting duo, HiView Solutions is your trusted Google Cloud Premier Partner, providing the product licenses, technical services, and change management to help organizations thrive. HiView specializes in products including Google Workspace, Google Cloud Platform, Google Voice, and more. User adoption and ongoing support are critical elements of our tailored delivery process. Our mission: Building your business for tomorrow.

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