After reaching out to Google expressing an interest in moving their collaboration systems to Google Workspace, Aquila Management Services was introduced to HiView Solutions. As a HIPAA-compliant company, data security was a priority for the team throughout and following the transition.
Aquila’s team had four separate email domains as well as a Dropbox account, all of which needed to be migrated to a single Google Workspace account. As a small organization, Aquila does not have a dedicated IT department. Additionally, the team (comprised mostly of busy medical doctors) was brand new to Google’s products for work, meaning that professional Change Management was in order.
The HiView team assigned one Technical Manager and one Change Management Manager to the project. On the technical side, the consultant configured the migration tool to work with two types of protocols to enable migration from the multiple platforms. Connectivity tests were executed. The HiView consultant also exported a list of applications using legacy user email accounts for authorization for the client’s awareness. Finally, a bulk migration was executed, moving all user data to the new Google environment.
As for Change Management, the HiView consultant created an optimized communications timeline, drafted communications materials, and administered live staff training to help Aquila’s team get up to speed with key Workspace applications.
– Cameron Govier, Program Manager
Aquila Management Services
Comprised of Aquila Healthcare Solutions, West Coast Critical Care Specialists, and West Coast Pulmonary Physicians, Aquila Management Services’s mission is to enhance delivery of high-quality patient-centered care.
Location: Oxnard, CA