Boston Retail Solutions Runs on Google Workspace (G Suite)

Goals

The following initial goals were identified:

• Filesharing consolidation – As the company previously used Box, OneDrive, and SharePoint, it was time to consolidate and use Google Drive as a single platform for all file storage and collaborative needs. Google Drive is made up of popular collaboration tools like Google Docs, Sheets, and Slides, but also supports the storage of non-Google files.

• Google Meet for all meetings – With a nationwide presence, Boston Retail Solutions employees need to be able to connect with one another easily at the touch of a button, and that’s where Google Meet comes in. As a robust video conference solution, the ability to dial in and dial out to users and share screens made it the ideal meeting solution for the Boston Retail Solutions team.

• Mobile device management – Nowadays, the ability to work remotely is not just a “plus” but a necessity. This makes a secure mobile device management solution all the more essential. The Boston Retail Solutions team was looking forward to using Google Workspace (formerly G Suite) to enforce passcodes, manage applications, and remotely wipe all company-related information from a device instantly.

HiView Delivery

Boston Retail Solutions opted for a one-phase deployment approach as they felt confident with the scope and the transition being made. Our team typically advises at least a 2-phased approach in order to perform a test migration and account for Change Management needs, but a 1-phase project is always an option.

With the decision to move to Google Workspace made, Boston Retail Solutions also procured new cell phones for field staff. This allowed HiView Solutions to tie in mobile device setup and management prior to cell phone deployment, ensuring a seamless experience for users as they switched to their new collaboration platform.

The project team went live with Google Workspace two weeks prior to the rest of employees, which allowed for the identification of watchpoints that informed user and Admin training sessions as well as communications. All in all, the deployment was highly successful with Boston Retail Solutions commending HiView Solutions for leading their team’s most seamless technology deployment to date.