California Dept. of Technology Pilots Workspace Interoperability with HiView

Looking to test Office 365 and Google Workspace interoperability, California Department of Technology (CDT) chose to pilot Google Workspace Enterprise Plus. The project (known internally as the Center for Government Excellence and Transformation) was executed by both Google and HiView Solutions, who collaborated to create a pilot plan. The pilot was quickly delivered by HiView Engineers and Change Managers, and users were trained and supported throughout the process.

The challenge

With employees using Office 365, the Google Workspace Enterprise Plus pilot would take place within the existing environment. Interoperability was a major priority, made more challenging given the large size of the overall organization. Precision was crucial when it came to technical design.
Additionally, pilot activities were conducted fully remotely, which was fortunately typical for the HiView team.

The approach

The pilot took place over the course of 5 weeks with leadership from both Google and HiView Solutions. This included the Workspace environment setup; the unique security compliance needs of CDT as a large government entity were taken into account throughout this process. Upon the implementation of Google Workspace for the pilot users, hands-on training and testing was performed to onboard the users and Admins, as well as to evaluate the viability of Workspace as an alternative solution for CDT. Following the pilot’s completion, next steps were determined for initiating a larger pilot with the California Government Operations Agency.

The results

  • Technical design was documented to serve as a blueprint for the rest of the organization’s transition
  • User feedback regarding onboarding and pilot with Google Workspace was overwhelmingly positive
  • Calendar and mail interoperability confirmed
  • All ~60 user experience test scripts passed
  • All security compliance needs met or exceeded
  • A phased deployment plan was created for the remaining teams’ transition

“CDT is looking at the next phase of transformation at the State of California. We gained valuable insights on Google Workspace in 5 short weeks working successfully with HiView on a pilot that proved out interoperability between our legacy systems and Google Workspace.”

Shamal Siwan, Principal – Platform Engineering
California Department of Technology

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About California Department of Technology

CDT is the guardian of public data, a leader in IT services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, inter-agency coordination, IT project oversight, information security, technology service delivery, and advocacy.

Industry: Government

Location: Sacramento, CA

About HiView Solutions

Building your business for tomorrow. A Google Cloud Premier Partner supporting medium-to-large companies with data migration and Change Management.