Roblee Orthodontics modernizes workplace technology with HiView Solutions

Reputable oral care provider Roblee Orthodontics opted for a switch to G Suite from Rackspace webmail with the aim to implement a shared calendar system and improve collaboration amongst staff. As a preferred Google Cloud Partner, Roblee Orthodontics selected HiView Solutions to assist with G Suite data migration, training, and overall change management. 

 

The challenge

As a healthcare provider, Roblee Orthodontics must ensure HIPAA Compliance, an need that can be maintained with a G Suite Business account. Staff members were excited for the transition to G Suite, but also had many questions about the new system, what data would transfer, and when steps in the transition to G Suite would occur.

 

The approach 

The G Suite Deployment for Roblee Orthodontics followed HiView’s SMB G Suite Deployment plan with change management support, along with an IMAP migration of critical email data. Part of an IMAP migration requires a password reset for all users, which required communication to the team and careful planning. G Suite training was delivered remotely with a copy uploaded to a G Suite Support Site for future reference following go-live.

 

The results

  • 25 users successfully migrated to Google G Suite
  • 2 domains transitioned
  • Simpler, less expensive in-house maintenance of Google G Suite compared to high costs through third party supplier
  • Additional functionality allowing employees to be more effective, from any device, anywhere

 

About Roblee Orthodontics

For more than 30 years, Dr. Roblee has been creating beautiful smiles, delivering results that transform patients’ lives and improve their self-image. He has earned a reputation not just in Northwest Arkansas, but throughout the country, for his cutting-edge techniques and state-of -the-art technology in the field of orthodontics.

Industry: Healthcare

Location: Fayetteville, AR

About HiView Solutions

Building your business for tomorrow. A Google Cloud Premier Partner supporting medium-to-large companies with data migration and Change Management.

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Products

  • G Suite