Reputable oral care provider Roblee Orthodontics opted for a switch to G Suite from Rackspace webmail with the aim to implement a shared calendar system and improve collaboration amongst staff. As a preferred Google Cloud Partner, Roblee Orthodontics selected HiView Solutions to assist with G Suite data migration, training, and overall change management.
As a healthcare provider, Roblee Orthodontics must ensure HIPAA Compliance, an need that can be maintained with a G Suite Business account. Staff members were excited for the transition to G Suite, but also had many questions about the new system, what data would transfer, and when steps in the transition to G Suite would occur.
The G Suite Deployment for Roblee Orthodontics followed HiView’s SMB G Suite Deployment plan with change management support, along with an IMAP migration of critical email data. Part of an IMAP migration requires a password reset for all users, which required communication to the team and careful planning. G Suite training was delivered remotely with a copy uploaded to a G Suite Support Site for future reference following go-live.
About Roblee Orthodontics
For more than 30 years, Dr. Roblee has been creating beautiful smiles, delivering results that transform patients’ lives and improve their self-image. He has earned a reputation not just in Northwest Arkansas, but throughout the country, for his cutting-edge techniques and state-of -the-art technology in the field of orthodontics.
Location: Fayetteville, AR