Tetakawi Manufacturing Moves to G Suite (Google Workspace)

With teams spread across offices and countries, powerful collaboration tools are essential for success at a company like Tetakawi. A few years ago, a few employees began creating and sharing information with the free version of Google Docs. When the Offshore Group’s legacy hosted-exchange solution start causing delays in the sending/receiving of emails, adoption of Google Docs accelerated as more and more employees sought a reliable and efficient way to share information.

Goals

With mounting company email system issues and more employees preferring to use Google Docs, Tetakawi contacted Google to conduct a thorough evaluation of G Suite. Their primary objectives: 1) Implement a reliable email system, and 2) Bring the work done in Google Docs under the purview of OffShore Group’s IT Department.

HiView Delivery

In order to ensure a successful rollout of G Suite, Google introduced Tetakawi’s IT department to HiView Solutions to build and execute a deployment plan, including Technical Services (data migration, account configuration, etc.) and Change Management Services (impact assessment, communication, and training).

Tetakawi’s G Suite Deployment spanned a 5-week period, beginning with a thorough impact assessment and concluding with end-user training. Working with HiView as a deployment partner, OffShore Group transitioned 300+ employees from Outlook to Gmail, from sharing attachments over email to working in Google Docs, and from locally run software to a true 100% cloud-based office productivity solution.

Tetakawi purchased ongoing account management services from HiView to ensure that they would get the most of their G Suite investment while driving continuous adoption of new products and services. Tetakawi can now focus on their customers, knowing they have a reliable office productivity platform in place that empowers their employees to do great work and continue to grow the business.