With several facilities and over 600 support staff, technology is critical to maintaining financial viability and operating efficiency at UNHS and BMH. HiView began working with IT leadership in the Spring of 2018 to discuss workplace collaboration across the organization. Six months later, HiView transitioned the entire organization to G Suite (now Google Workspace).
In early conversations with IT Leadership, our team identified a few core objectives:
The HiView G Suite team utilized a 3-phased approach for the G Suite Deployment:
Phase #1 “Core IT” included detailed G Suite Admin Training for the IT team, as well as a small rollout of G Suite to about 15 team members. This allowed the IT team to become familiar with the administration of G Suite and better understand what the transition for employees would entail.
Phase #2 “Early Adopters” was the opportunity to test-drive the change management assets and overall user experience that our team put together for the move to G Suite. In this stage, about 10% of the organization receives communications, attends trainings, and switches over to G Suite from their legacy system.
Phase #3 “Global Go-Live” included all the change management elements delivered to the Early Adopter Phase, but also some additional remote instructor-led webinar trainings and onsite training. HiView consultants flew out to Southern Utah to lead training sessions and ensure that people had all their questions answered.
The Utah Navajo Health System is a not-for-profit Community Health Center providing medical, dental and behavioral health care in neighborhoods throughout Southern Utah.
Location: Blanding, Utah
About HiView Solutions
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