• For Business Owners & IT Leaders

Expert support for Google Workspace & Gemini Enterprise.

Business owners keep their teams productive and IT leaders get a Premier Partner they can escalate to. Plans starting at $100/month.

Get a support plan
  • Why HiView

Certified engineers who own the problem

Buying Workspace and Gemini Enterprise direct from Google means standard support — and for many editions, no phone support at all. HiView is a Google Premier Partner. Our team is made up of former Googlers and certified Collaboration Engineers with 8+ years of Workspace experience to help you deploy, secure, and maximize tools like Gemini Enterprise. Whether you are leveraging advanced AI workflows or managing daily operations, we pick up the phone, respond quickly, and own the problem until it’s resolved.

8+ years

Avg. Workspace experience

Bilingual

English & Spanish support

Premier

Google Partner status

1000s

Admins served
Paid Support Plans

Simple, transparent pricing

Quality Support from Google-certified Engineers and Product Experts.
Essential
$100/month
Core Google Workspace support for lean teams.
Products covered
Google Workspace Logo
  • In scope
Gemini Enterprise Logo
  • Out of scope
  • Up to 1 hour of a Workspace specialist per month
Get Started

Most Popular

Professional
$300/month
Workspace plus Gemini Enterprise coverage for growing teams.
Products covered
Google Workspace Logo
  • In scope
Gemini Enterprise Logo
  • In scope
  • Up to 3 hours of a Workspace specialist per month
Get Started
Enterprise
$1,000/month
Full coverage with a dedicated manager driving optimization.
Products covered
Google Workspace Logo
  • In scope
Gemini Enterprise Logo
  • In scope
  • Up to 10 hours of a Workspace specialist per month
  • Assigned account manager
  • 1 full security assessment per year
  • 1 Light security healthcheck per year
  • 1 Complete Admin or End User Training Session per year
Get Started
  • Every plan includes resolution by phone, email, and Google Meet — delivered by certified HiView engineers.

Full details in our Support Guidelines and Terms & Conditions.

  • How We Help

Two services, one team

Technical expertise and strategic account management working together on your behalf.
Technical Support
Direct access to engineers who can fix it

Faster resolution, direct engineer access, no ticket-bouncing. Our engineers work the issue end-to-end — including coordinating with Google on your behalf when escalation is required.

Account Management
Planning, optimization & better pricing
Regular account reviews, add-on recommendations, plan optimization, and discounted rates. Your account manager knows your environment and flags opportunities before they become problems.
How We Help

What we help with every day

Patterns we see across 1,000+ admins served — and can resolve quickly.

Gmail

Authentication (SPF, DKIM, DMARC), deliverability, and data-loss triage.

Drive

Admin console configuration, shared drives, and permissions troubleshooting.

Workspace Management

Onboarding and offboarding, license management, and security hardening.

Gemini Enterprise

Platform navigation & configuration, no-code agent building, and pre-built agents.
  • The Team

Google-certified. Former Googlers. Bilingual.

Google-certified Collaboration Engineers. Former Googlers. Premier Partner with Work Transformation specialization. Serving thousands of Workspace administrators across the US, Canada, and Latin America.

Google Premier Partner

Work Transformation

Collaboration Engineers

Former Googlers

  • United States
  • Canada
  • Latin America
How We Help

Got a project? We can help.

Migrations, consolidations, and security assessments — delivered by the same certified engineers who handle your day-to-day support.

Migrate to Google Workspace

Move from Microsoft 365, legacy email, or on-prem systems with zero data loss and minimal user disruption.
Learn More

Workspace-to-Workspace Migration

Consolidate tenants after M&A or restructure domains without losing mail, files, or calendars.

Learn More

Security Assessment

Identify gaps in identity, data loss prevention, and admin controls — with a prioritized remediation plan.
Learn More
Get Support

Already a HiView Customer? We're here to help.

Reach our support team by email or phone during support hours.

Email

[email protected]

Phone

805.762.4042

Support Hours

8am to 4pm MST

What’s Included

Google Partner Support Services for Workspace

Everything you need to run Google Workspace with confidence — from day-one onboarding to ongoing optimization.

Email, phone & portal

Reach us through the channel that fits the issue — email, phone, or our Customer Portal.

English & Spanish

Bilingual coverage for teams across the US, Canada, and Latin America.

Fast, human response

No ticket-bouncing and no outsourced queues — your issue goes straight to a certified engineer.

Support sessions

Up to two 25-minute working sessions per month with a Cloud Engineer.

Account management

A dedicated account manager for billing, planning, and plan optimization.

Billing optimization

License-mix reviews and right-sizing so you only pay for what you actually use.