Who We Are
HiView Solutions is a Google Cloud Premier Partner providing licenses, services, and support for organizations using Google products such as Google Workspace and Google Cloud Platform. Inactive User Detector is a web app developed by HiView Solutions. Inactive User Detector is a helpful Google Workspace Add-on to help administrators easily view a list of inactive users in their Workspace Account. We adhere to the best practices of secure enterprise application development as defined by Google. The tool is available to users worldwide.
How to Contact Us
For inquiries regarding Inactive User Detector, send an email to support@hiviewsolutions.com. Please direct all other inquiries about our products and services to hello@hiviewsolutions.com.
Changes to Privacy Policy
We may change this privacy policy at our discretion. This page will be updated as needed to reflect any changes.
Definitions
We use the following definitions in describing our privacy policy:
Visitor—An individual who visits https://inactiveuserdetector.hiviewsolutions.com at least once with or without using our web app.
User/Account Admin—The registered owner of organizational access to our web app. Only Google Workspace Marketplace account Admins can register in our web app and use our services.
Services—All features of our web app
Web app—The platform on which our Inactive User Detector tool is used. You can access our web app at https://inactiveuserdetector.hiviewsolutions.com.
We, our and us—HiView Solutions and its employees, partners, and contractors.
Data You Provide to Us
The following list details the personal data we collect from you and their purpose. We collect this data with your permission and use them only as outlined below.
- Registration and Authentication
We use Google’s OAuth as a registration and authentication service to our web app. OAuth is a Google property which allows us to identify and provide access to users. We access authentication data stored in these services. We do not gain access to your Google account password when you use the web app.
- Google Data Handling
We are designed as a Google Workspace Marketplace application. Once you install our app via Google Workspace Marketplace, you will be able to log in. We require Super Admin privileges in Google Workspace for domain-wide installation of the web app. Once you install the app, you provide us with relevant permissions to access the data about your company and your users. You can learn more about how data access and permissions work in Google Workspace Marketplace apps here: https://support.google.com/a/answer/176367#reviewDataAccess
We use the Google Workspace Admin platform to push signatures to your employees, and to transfer all relevant information about your company in Google Workspace to our system. We use this information solely for signature management purposes.
To ensure seamless functioning of our application, we access, collect, and store the following data from your Google Workspace Admin account:
- User/Admin profile details: Includes but is not limited to full name, email, and last activity date.
- User Activitiy Logs: We will be able to access reports such as User Last Login Date, and User Activity Reports.
Why We Collect Data from Google and What We Do With It
In order to start accessing and using our web app, you need to initiate a domain-wide install of our app. In order to do so, you must have a Superadmin role in your domain. Once you are a Superadmin, we collect the minimum information needed from your Google Workspace mail account to provide access to and use of the Inactive User Detector Application.
We can do the following with regard to your data:
- Run reports and combine into a single view related to user activity
- Allow you to select users and download into a CSV format
How long we retain your data
We retain your data as long as your account with us is active, whether or not you used the app’s functions.
If you want us to stop retaining your data, uninstall the Inactive User Detector App from Google Workspace Marketplace. After you do so, the App can no longer access your admin reports.
Disclosure
We do not disclose your personal data to third parties except when we believe release is necessary to comply with the laws, to enforce our terms of use, or to protect the rights and safety of others. This may include exchanging information with government entities, law enforcement agencies, or other organizations for fraud protection and legal compliance.
