Signature Manager:
Getting Started.
STEP 1: Accessing the tool
To access Signature Management for Gmail:
- Install the app in the Google Workspace Marketplace.
- *User must have Superadmin access to Workspace environment to complete this step.
- Navigate to the Signature login portal at signature.hiviewsolutions.com/login
- Log in using your Google Workspace admin account credentials.
- *Trouble accessing the HiView Signature Portal? Contact our Support team.
- Click the menu button in the upper left corner.
- Click Signature Management
STEP 2a: Apply to all employees?
Toggle this switch if you’d like to change signatures for all users within your domain. When doing so, a warning message will appear prompting you to confirm that you wish to do so. This task cannot be undone, so only click Yes if you are sure you’d like to update all signatures in your domain.
STEP 2b: Apply to select Users, Group or Organization Units
- Select users
- Click the dropdown menu labeled Select Users and click on Select users and search for the email addresses of the applicable users.
- Select Groups
- Click the dropdown menu labeled Select Google Groups, click on Select groups and search for the google group email addresses of the applicable groups.
- Select Organizations
- Click the dropdown menu labeled Select Organizational units, click on Select organizational units (OUs), and search for the organizational unit name of the applicable users
In the editor, go to Format then Fonts to find the fonts available in Gmail. If you want to use a font that is not available in Gmail, you can edit the source code of the template and edit the font-family value of the text. We strongly recommend using Gmail supported fonts to avoid any issues.
STEP 3: Load an existing signature
You can load an existing signature to update it or to use it as a template for other signatures. This feature is especially helpful when you only need to make small changes to a signature or template.
STEP 4: Using templates
To create a signature template:
- Add a signature into the field by either creating one from scratch or by copying and pasting an existing signature.
- Click View > Preview to see how the signature will look when live.
- Once you’re satisfied with your template, click Save as new template, Add a specific name to the template or leave it as default e.g: Template #1.
Now, you’ll be able to use this template by clicking the dropdown menu below Select a template. To change your template, adjust it as you’d like and then click Update selected template.
Note: If you prefer, you can edit signatures in HTML by clicking View > Source code.
Need Help?
If you need any assistance, reach out to our team at support@hiviewsolutions.com.
