Terminate a google workspace contract.

Options to consider if you’re stuck in a Google commitment plan 
Google Workspace offers commitment plans for one to three year terms, which can provide significant cost savings over the life of the contract. However, if your business needs change, you may find yourself stuck in a contract that is no longer working for you.
Why cancel your Google Workspace Contract

Customer often want to cancel their contract to switch to usage-based pricing or in an effort to save money. However, since you lose all discounts when canceling your contract, you probably won’t end up saving as much as you think. A few common scenarios we see for Workspace customers wanting to cancel their contracts where it ended up making sense for them:

  • Downsizing
  • Merging with another company
  • Splitting or divesting part of their business
  • Dissolving the business or bankruptcy proceeding
  • Upgrading to higher product tier
  • Migration to Office 365 (NO!!!)
How to terminate a Google Workspace commitment plan
There is no simple self-service option to cancel a Google Workspace commitment plan through the Workspace Admin Console. However, there are a few options available to you. 
Transfer to a Google Workspace Reseller (like HiView Solutions)
When you transfer your account over to a reseller, a new billing relationship is established and Google will charge you prorated under your commitment plan up until the day of transfer, voiding your old contract and establishing a new billing plan through your Google Partner. If you buy from a Google Partner today, you need to reach out to your Google Partner to see what options are available to you given your specific situation and business needs. 
How to Transfer Your Workspace Account to a Reseller

The following steps are an except from the full Google Support article, see this link: Transfer a Subscription to a Reseller

Generate a transfer token
A transfer token authorizes a reseller to take over management of your account. Before you begin: Ask the reseller for their 9-character public identifier.
  1. Open your Google Admin console.
  2. Go to Retrieve Transfer Token.
  3. Enter the identifier you got from your reseller, and then click Confirm Reseller Identifier.
  4. Review the terms and conditions, and then click Generate Transfer Token.
  5. Let your reseller know that you’ve generated the token, and they will begin the transfer.
Delete Your Entire Workspace Account
You can delete your entire Workspace Account and Google will prorated charges up through the day of deletion. Make sure you’ve backed up all data via Google Takeout and have transferred administrative ownership for all Google Workspace Services (Gmail, Drive, etc) and non-Workspace Google Services in use, such as ownership of a youtube channel. Here’s the steps:
Steps To Delete Your Account
  1. Sign in to the Admin console.
  2. Go to Menu > Billing > Subscriptions.
  3. Click your subscription > More > Cancel Subscription.
  4. Select a reason for canceling > click Continue.
  5. Check the box to confirm you read the information and want to continue.
  6. Enter your email address > click Cancel My Subscription.
  7. Once the subscription has been removed go to Menu > Account > Account settings > Account management.
  8. Click Delete Account.
  9. Check the box to confirm you read the information and want to continue.
  10. Click Delete Account.
Negotiate New Terms With Google Sales

Each contract is handled on a case by case basis, but if you fall into one of the 5 scenarios outlined above, contact Google Sales. If time is pressing, contact us and we’ll get you an answer much more quickly as we routine work hand-in-hand with Google Sales and Account Management teams. In general, if you’re business needs have changed and you’re not simply looking to cut your Workspace bill, there will be options for you. 

As a Google Cloud Partner, we help organizations manage their Google Workspace commitments by collaborating closely with Google’s account management and sales teams to address your current business needs.